ICT (Administration) Department

The ICT (Administration) Department keeps DTTI's technology running — the networks, systems and data services on which teaching and administration depend. It partners with, but is distinct from, the academic Computing & Informatics Department, which trains learners.

Core Functions

• Infrastructure — managing computer laboratories, networks, internet connectivity and Wi-Fi across all six branches.
• Systems administration — supporting the website, email, student records, finance and examination systems.
• User support — helpdesk services for staff and students, from password resets to hardware repairs.
• Data management and security — backups, access controls and cybersecurity awareness, in line with our privacy policy.
• Digital learning support — enabling e-learning platforms and ICT-equipped classrooms.

The department also implements the ICT aspects of the strategic plan, progressively digitising admissions, records and communication. Report faults or requests to the ICT helpdesk through the contact page or at any branch office.